Privacy Policy
Welcome to the Privacy Policy for Cloud MexoShop, operated by MexoShop at https://cloud.mexoshop.com. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our cloud-based e-commerce services, or interact with us. By accessing or using our services, you agree to the terms outlined herein. Last updated: March 15, 2025.
Information We Collect
We collect information in three primary ways: (1) information you provide directly (e.g., name, email address, billing and shipping details when registering or placing an order); (2) information collected automatically (e.g., IP address, browser type, device identifiers, cookies, and usage data via analytics tools); and (3) information from third-party integrations (e.g., payment processors or identity providers, where permitted and disclosed).
How We Use Your Information
We use collected information to: process transactions and fulfill orders; provide customer support via Contact Us; personalize your experience and recommend products; improve our platform, security, and service offerings; comply with legal obligations; and send administrative communications (e.g., service updates, policy changes). We do not sell your personal information to third parties for marketing purposes.
Sharing of Information
We may share your information with: trusted service providers (e.g., hosting, payment processing, and email delivery partners) under strict confidentiality agreements; law enforcement or regulatory authorities when required by law; and affiliates or successors in connection with a merger, acquisition, or asset sale. All sharing is limited to what is necessary and aligned with this Privacy Policy.
Data Security
We implement industry-standard technical and organizational measures—including encryption (TLS 1.2+), secure authentication, regular security assessments, and access controls—to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continuously monitor and enhance our safeguards.
Your Rights and Choices
You may: access, correct, or delete your personal data by logging into your account or contacting support@cloud.mexoshop.com; unsubscribe from marketing emails via the link in each message; disable cookies through your browser settings (though some site functionality may be affected); and withdraw consent where applicable. We respond to verified requests within 30 days.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
International Data Transfers
As a global service, your data may be transferred to and processed in countries outside your residence, including the United States and Singapore, under appropriate safeguards such as Standard Contractual Clauses (SCCs) or other approved mechanisms.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted here with an updated “Last updated” date. Significant changes will be communicated via email or prominent notice on our site. Continued use after changes constitutes acceptance.
Contact Us
For questions, requests, or concerns about this Privacy Policy, please contact our Data Protection Officer at support@cloud.mexoshop.com or write to: MexoShop Privacy Team, Cloud MexoShop, 123 Tech Avenue, Singapore 123456. You may also visit our Contact Us page for additional support options.
Related Policies
For further context, please review our Terms & Conditions, Disclaimer, and About Us pages.